Frequently Asked Questions

Catering can assist you in placing your order at (801) 626-6323 or email Jason Sample, Director of Catering.

Meal plans are comprised of two different forms of payment: meal swipes and dining dollars.

Meal swipes are allotted weekly or per semester and can be used in two different ways: to pay for an all-you-care-to eat meal at The Den or for a “meal transfer” at our retail locations on campus.

Dining dollars work just like cash with the bonus of being tax-free! They can be used to pay for food and other items at any of our dining locations on campus.

You must have your Wildcard with you to all meals and retail transactions. Your Wildcard can only be used by yourself. Meal plans are not transferable and can only be used by the original meal plan holder. You cannot use meal swipes to pay for your friends to eat.

Any Shepherd Union restaurant including Einstein Bagels, Waldo's Cheesie Grill, The Den, The Wildcat Room, 626 Marketplace, and Tres Habaneros will accept Dining Dollars. Dining Dollars are also accepted at our locations outside of the Shepherd Union which include Starbucks in Tracy Hall, The Store, and It's a Wrap.

All dining dollars for student plans expire at the end of the spring semester.

They are carried over from the fall to the spring when a new meal plan is purchased in the spring. They are not carried over from year to year, as all dining dollars for student plans expires at the end of the spring semester. They cannot be refunded. They do not expire for faculty/staff members unless you are no longer working at the university.

If you live off-campus, you can purchase a traditional meal plan at the Information Desk in the Shepherd Union or online.

If you live on campus and have a meal plan, you can use your meal swipes at multiple locations, including The Den, our location made for resident diners, Waldo's Cheesie Grill, and others. See the full list of locations here.

That depends on the meal plan that you are on. It can be anywhere between 7 to 19 meals per week, unless you are on a block plan. Students are allotted one meal swipe per meal period. The meal periods are as follows;

Monday-Friday

Breakfast: 7am-10am

Lunch: 10am-4:30pm

Dinner: 4:30pm-9:00pm

Saturday and Sunday

Brunch: 11am-1pm

Dinner: 4:30-8:30

Yes. Simply head to your Weber E-portal, type "wildcat cash" in the search bar and click the drop down. You can also visit any of our dining locations and we can provide you with a print up with your account information.

We are always available to discuss a personalized program to make sure your dining experience is delicious, nutritious and safe. Visit in person at the Dining Services office in the Shepherd Union or call (801)626-6323 to get started. We would love to meet you and discuss your options.

Our website provides you with the most up to date menus for our dining locations, as well as information about promotions, dietary and calorie information, and much more! if you are looking for menus for The Den, they are uploaded on Facebook and Instagram. Give us a like and and follow!

Food and beverages (and dishes) may not be removed from The Den. You may not bring containers to fill with food from the buffet lines.

Dining dollars can be added to any Wildcard online. here or at the information desk in the Shepherd Union.

Fall semester closures:

Thanksgiving Day

Day after Thanksgiving Day

Fall Graduation and Christmas Break: December 15th-January 5th

Spring semester closures:

Spring break: March 2nd-March 8th

Spring Graduation: April 26th

Summer semester closures:

There will be no Resident Dining hours during summer semester starting April 26th until the weekend before fall semester starts

Days when the University is closed but Resident Dining is open:

Labor Day, Martin Luther King Day, President’s Day